Does your ear feel blocked or is your hearing muffled?
Dr. Karla Sanz examines the ear canal and eardrum to confirm whether earwax is causing the problem and whether removal is appropriate.
An examination distinguishes an earwax plug from other causes and identifies symptoms that require different care.
Pressure or blockage may be related to earwax, but inflammation and other conditions can feel similar.
Hearing may become muffled when earwax obstructs the canal and requires an in-person evaluation.
Hearing aids and earbuds may contribute to earwax retention in some people.
Severe pain, drainage, bleeding, trauma, or sudden hearing loss should not be treated as routine ear cleaning.
Earwax is normal. It helps protect and lubricate the ear canal and does not need to be removed when it causes no symptoms and does not prevent an ear examination.
When you notice blockage or reduced hearing, Dr. Karla Sanz examines the ear canal and eardrum to determine whether earwax is the cause or another condition needs attention. Persistent ringing in the ear and dizziness or vertigo require their own clinical assessment.
The evaluation first confirms whether earwax removal is indicated
Examination of the ear canal and eardrum to identify earwax, rule out other causes, and determine the appropriate next step.
From $1,300 MXN
The in-person evaluation starts at $1,300 MXN. The final cost may vary depending on the type of evaluation and any procedure that is medically indicated.
The examination determines whether earwax can be removed during the visit or a different approach is needed first. A blocked-ear sensation is not assumed to be an earwax plug.
In-person Consultation Notice: The WhatsApp channel is strictly administrative for booking appointments and requesting cost information. For medical ethics and legal compliance, diagnoses or prescriptions are not provided remotely without an in-person evaluation.
The visit reviews when the problem started and whether there is pain, drainage, prior ear surgery, or hearing loss.
The examination confirms whether earwax is present and looks for irritation, infection, or another condition.
Dr. Sanz determines whether removing the earwax is appropriate and what care is indicated.
You receive ear-care recommendations and, when needed, a treatment or follow-up plan.
When the ear is healthy and wax is not obstructive, guidance to avoid unnecessary manipulation may be enough.
When removal is indicated, Dr. Sanz uses the approach that is appropriate for the examination findings.
Inflammation, infection, injury, or persistent hearing loss may require a different treatment or follow-up plan.
Request an appointment through the administrative WhatsApp channel.
Dr. Sanz examines the ear canal and eardrum.
The visit determines whether earwax or another condition is causing the problem.
Earwax is removed when indicated, or a different treatment plan is provided.
You receive instructions to protect the ear and reduce avoidable irritation or recurrence.
Otolaryngology & Sleep Medicine
Medical surgeon graduated from Universidad de Guadalajara, specialist certified by the Consejo Mexicano de Otorrinolaringología y Cirugía de Cabeza y Cuello, A. C.. Her clinical and surgical practice prioritizes responsible diagnosis, combining respiratory health and functionality with natural and balanced aesthetic results.
Patient reviews
Public reviews related to ear, tinnitus, and vertigo care.
“I consulted the doctor about ringing in my ear. She was very professional; she reviewed my case calmly, explained possible causes, and guided me through the next steps without alarming me.”
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“Dr. Karla helped me from the very first moment with my severe ear pain and the endless dizziness I had all the time. I was afraid to see a doctor, but she changed my perspective on going to one.”
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“A very good experience. The doctor was kind and warm from the start. She explained the diagnosis and treatment clearly and in great detail. You can tell she is passionate about medicine from the enthusiasm with which she explains everything. Highly recommended.”
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“The doctor was professional and empathetic at all times, and she explains things clearly and simply with examples you can understand. 100% recommended.”
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Dr. Karla Sanz works with all insurers, issues invoices, and completes insurance and reimbursement forms.
Coverage, authorization, and payment arrangements depend on the terms of your policy.
Some insurers, among others
Information about when earwax removal may be appropriate and what to expect from the evaluation.
Last content review and update: June 2026. This information is for guidance purposes only and does not replace an in-person medical evaluation.
Schedule a consultation with Dr. Karla Sanz.
